Work with us
Resident Management Companies.
Work with us
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Resident Management
Local Authorities
Developers
Acquisitions
Approved Contractors
Our Ethos
Create an environment where people want to live and staff want to work. Aspire to continuously improve.
Our promise to you
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Every decision that we make is in the best interest of our residents, their homes and our villages.
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Our focus is on service delivery and providing value for money.
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To uphold the highest standards of honesty and integrity.
Our Service
We exist for the benefit of our residents, therefore customer service is central to everything we do. It is essential that our residents feel like they are valued members of our communities and have the confidence that we are working to fulfil their best interests.
Essential to excellent customer service is communication and trust. We pride ourselves on delivering a first class personal service. Our scheme managers are focused on providing a community that places the residents at its centre.
Our Culture
- Place people at the centre of everything we do.
- Engage with residents to exceed their expectations.
- Support our staff to be the best they can be.
Our Charter
- We exist for the benefit of our residents.
- To value the importance of people and place them at the heart of everything we do.
- Uphold the highest standards of honesty and integrity.
- Focus on exceptional service delivery.
- Create a community around your home.
- Deliver the best possible value for money.
- Maintain beautiful gardens and a proactive property maintenance programme.
- Diligently and transparently manage finances.
- Operate a philosophy of continuous improvement.
Living life
Living Life
If you feel you’re becoming more isolated and vulnerable then a Fairhaven home provides a community on the outside and security on the inside.
Express your interest
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