Estate and Property Management
If you’re a residential management company looking for a helping hand then why not work with us?
Estate and Property Management
If you’re a residential management company looking for a helping hand then why not work with us?
Our approach
At Fairhaven Housing, our team of industry experts specialise in the management of retirement communities. For many years, we have supported management committees and residents’ associations through the delivery of professional advice, proactive management and resident-focused service.
We pride ourselves on working with residents to enable strategic decision making while our team is on hand to help with all aspects of site management and administration.
Why appoint us?
Founded in 1980, we have specialised in this industry for over 40 years. Our not-for-profit status ensures we are focused on people, service and value.
Based in Lancashire, our management service is delivered by senior team members who have years of industry experience of working collaboratively with management committees. Their expertise provides effective and efficient service delivery while also ensuring financial and legal compliance.
We’re proud members of ARHM and operate in accordance with its strict Code of Practice.
Who we work for
Resident Management Companies & RTMs
Our team provides complete property management services for residential blocks of all sizes and types. By working closely with directors, members and residents of RMCs and RTMs, we ensure that properties are managed with the utmost efficiency, transparency and professionalism.
Retirement Complexes
As Lancashire’s leading provider of privately owned retirement housing, we understand more than most about the sector. Since 1980, we have been at the forefront of the management of high-quality retirement communities, and independent living complexes. We combine professional property management skills and clear communication with a deep understanding of what makes these communities special, whether it’s the provision of on-site support services or the management of communal facilities and scheme management staff.
Housebuilders and Developers
Our experts provide professional management solutions for housebuilders and developers from pre-completion to handover and thereafter. We provide lease advice, management company formation, financial management and service charge budgeting.
Freehold Landlords
We provide freeholders, landlords and investors with the professional property management services which protect their assets. We deliver property maintenance, contractor management, service charge and ground rent collection and accounting, insurance procurement and high-quality leaseholder engagement.
Almshouse Charities
We’re proud to provide professional management services to Almshouse Charities. We deliver building maintenance, portfolio management, health and safety guidance and the collection of WMC funds to ensure Trustees can meet their obligations.
What we do
- Bookkeeping and payroll management.
- Service charge account management and collection.
- Credit control – debt recovery.
- Budget setting advice and resident consultation.
- Production of quarterly accounts.
- Production, certification and distribution of externally audited annual service charge accounts.
- Annual reconciliation of sinking funds.
- Managing responsive repairs and in-house maintenance capability.
- Undertaking annual property stock surveys, producing condition reports and scheduling proactive maintenance.
- Resident engagement regarding major planned maintenance.
- Section 20 process administration and major works project management.
- Managing existing contractors and service level agreements – window cleaners, garden maintenance, cleaning, building access.
- Negotiation and procurement of service contracts.
- Approved contractors list and economy of scale procurement.
- Ensuring Lessees are compliant with lease terms.
- Consulting and advising on lease matters.
- Managing lessee applications for alterations or lease extensions.
- Provision of management packs for property sales.
- Managing insurance renewal process and securing best value.
- Providing Company Secretarial services.
- Appointing, training and managing site-based staff.
- Health and safety compliance – fire risk assessments, fire safety testing, passenger lift maintenance, mechanical and electrical plant, appliance testing, asbestos etc.
- Production of building condition surveys, asset management plans and defects reports.
- Determine detailed cost analysis and phased works schedules.
- Draft work specifications, undertake tendering process and manage statutory consultation.
- Project and contractor management ensuring works are completed to spec, delivered on time and completed within budget.
Our locations
Located in the heart of Lancashire, we are ideally situated near to the M6 Motorway to deliver excellent service across the region.
We can provide all aspects of residential estate and property management across the Northwest including Cheshire, Lancashire and South Cumbria as well as both Liverpool and Manchester city regions.
Current sites
- Bamber Bridge
- Burnley
- Clitheroe
- Cottam
- Euxton
- Hoghton
- Ingol
- Leyland
- Longridge
- Lostock Hall
- Parbold
- Penwortham
What our clients say about us
Mandie Spencer, Commercial Investment Property Manager at Barnfield Construction said:
“Barnfield is the freeholder of an apartment block and appointed Fairhaven to take over the management in 2023. Since then, the team has handled all aspects of the site with a high level of professionalism and care. Despite ongoing economic pressures, they’ve managed to keep the service charge at a steady and reasonable level, while also ensuring that funds are set aside for future repairs and maintenance. The team is friendly, responsive, and clearly very knowledgeable, which makes a real difference day-to-day. Overall, we’ve been very pleased with their service and would happily recommend them.”
Need a helping hand with estate or property management?
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